We received a gift card to Red Dog Grill for booking a 2 night weekday stay. Unfortunately the restaurant was not open the 2nd day of our stay.
Rich was super accommodating to us & gave us cash instead to go to another restaurant in downtown Ottawa. Great customer service! Thanks again Rich.
Loved the cottage. Hopefully we can return next spring or summer, stay longer & this time bring our bikes to ride the trail.
When we arrived the door code did not work. I called the office and they fixed the problem right away. They were very pleasant to work with. I really liked the text message updates about arrival and departure instructions. This is really helpful so emails do not need to be revisited.
We manage every aspect of keeping your vacation rental booked and ready for guests to enjoy. We strive to provide the highest level of customer service and quality of rental properties, which will keep guests returning year after year.