About
Meet the Heritage Harbor team
Rich Crum
Director of Hospitality
Hi my name is Rich and I want to be the first to welcome you to Harbor Inn and Heritage Harbor.
I am originally from Starved Rock Country, so visiting Starved Rock State Park and Buffalo State Park was a weekly treat! Our family reunions at Illini State Park was a yearly tradition. I am happy to call Starved Rock Country home!
So what’s my favorite thing at Heritage Harbor? That’s a tough question, there are so many things to do here. I really enjoy live music so whether it’s taking in the acoustic music at the tiki bar or attending a Harbor Stories Unplugged Concert inside Bluegill Boathouse & Marina Bar. I also enjoy taking a stroll down to Knot’s Landing and listening to a band while the boats are coming in for the evening after a long day on the Illinois River.
Our Harbor Inn Team is the best in Starved Rock Country and we can’t wait for you to experience the Harbor Life!
Sherayne fritz
Housekeeping Operations Manager
Hey there, fabulous guests of Harbor Inn! I’m Sherayne, your Housekeeping Operations Manager and resident happiness expert. I’m the behind-the-scenes magician making sure your home-away-from-home is spotless, sparkling, and ready for you to relax and enjoy.
Think of me as your comfort curator—fluffing pillows, fine-tuning every detail, and leading our incredible housekeeping team with a sprinkle of charm and a whole lot of heart. Whether it’s perfecting that fresh linen feel or ensuring every corner of your room welcomes you with a warm embrace, I’m here to make sure your stay is as flawless as it is memorable.
When I’m not orchestrating the magic behind every cleaned room and polished surface, you’ll find me spreading smiles, sharing laughs, and making sure every guest experience is as refreshing as our river breeze. Because here at Harbor Inn, we believe a clean space is the starting point for unforgettable memories—and a little bit of fun makes everything better.
With me leading the housekeeping team, you can rest easy (literally!) knowing your stay will be comfortable, carefree, and full of good vibes. Let the good times—and the fresh towels—roll!
Jackie Davidson
Marketing Manager
As Marketing Manager for Harbor Inn, I bring a creative vision, a splash of personality, and a touch of magic to this unique riverside destination. Being a long time area resident, I offer a deep understanding of the charm and allure of Starved Rock Country and Ottawa’s vibrant downtown. I’m dedicated to showcasing all that Harbor Inn and its surroundings have to offer. Fueled by a passion for storytelling and a love for all things local, I thrive on sharing experiences that spark joy, adventure, and a sense of home. My goal? To make Harbor Inn a place where everyone can feel like they’re part of something special, creating memorable experiences that invite guests to explore, relax, and make lasting memories!
A little about me — I’m proud to be a lifelong resident of Ottawa. I love the small-town charm, friendly faces, and all the hidden gems that make this area so special. When I’m not creating content or highlighting the best of Starved Rock Country, you’ll often find me enjoying local shops, trying new restaurants, or exploring nearby parks and trails with my husband and our two dogs. Whether it’s a peaceful walk through nature or a new spot downtown, I’m always finding fresh inspiration in the community I’m lucky to call home.
Ahlora Sbarbaro
Reservationist and retail Lead
My name is Ahlora, and I’m proud to be the Reservationist and Retail Lead at Harbor Inn! I’m here to help you find the perfect vacation rental for your stay — whether you’re planning a relaxing retreat, a family adventure, a friends’ reunion, or a special celebration. My goal is to make the booking process simple and stress-free, while providing the warm, personalized service that Harbor Inn is known for. I’m committed to helping you start your getaway off on the right foot!
A little about me, I’m originally from northern Illinois and moved closer to Ottawa a few years ago. Since then, I’ve loved discovering everything this beautiful area has to offer. Starved Rock Country has a charm that’s hard to describe — from breathtaking hiking trails to cozy cafes and vibrant local shops. I especially love spending time outdoors, whether it’s kayaking on the river, visiting the local farmers’ markets, or just relaxing and enjoying the peaceful atmosphere. If you stop by the Welcome Center, I’ll be happy to answer your questions, offer suggestions for your trip, or just chat about all the hidden gems you can find around here!
Felipe Guerrero
Guest and Property Maintenance Coordinator
My name is Felipe, and I’m the Guest and Property Maintenance Coordinator at Harbor Inn. My job is to make sure every home is in pristine condition for your stay and that any maintenance issues are taken care of quickly and thoroughly. I also manage our golf carts and bikes, making sure they’re ready for you to enjoy during your time with us. My goal is to help create a smooth, stress-free experience so you can focus on relaxing and making great memories at Harbor Inn!
A little about me — I’m a lifelong local to this area. Although I moved away for a few years, I eventually came back because I missed everything that makes Starved Rock Country so special — the beautiful river views, the peaceful atmosphere, and the strong sense of community. When I’m not making sure everything is guest-ready, you’ll often find me outdoors, fishing, hiking, or exploring new parts of the area I call home. If you see me around the Welcome Center or out on property, don’t hesitate to say hello — I’m always happy to help make your stay the best it can be!
Pierre Alexander
Destination Marketing Manager and Business Analyst
Hi, I’m Pierre Alexander. Going into my 6th year of living in Starved Rock Country, I count myself blessed to raise my family and work in such a beautiful region. I started out as the Director of Fun at Heritage Harbor, but it turned out I have a great passion for destination marketing and vacation rentals. The part I love most about my role in the Harbor Inn team is helping people discover this hidden gem in the Midwest. Our goal is to connect families and friends to this special place, where memories can be made to last a lifetime. Your adventure awaits! See you at the Harbor.
Tammy Barry
VP of Sales and Marketing
“Hi. I’m Tammy Barry, how can I help you?” There’s no place else on earth quite like Starved Rock Country and vacationing or owning a property here is one of the great privileges of life. I love this area and once I show you around, I’m convinced you will love it too! Whether you are looking for that perfect vacation home or full-time low maintenance living you will find the charm and beauty of Starved Rock Country will fit all your needs. I believe that you deserve the best service and buying experience, so I am always available to take your calls at 815-252-3113. I have had the opportunity to share my love of the area with many residents as the VP of Sales and Marketing at Heritage Harbor Ottawa, a marina resort community since 2006. As an Elite Homesmart Licensed Broker I can list and sell the beautiful properties Heritage Harbor and Starved Rock Country has to offer from condos and townhomes to villas and cottages. As a certified Resort and Second Home Specialist I recognize the desires and concerns people have in owning a second home and can help educate you on making the best possible decision.
YOUR ADVENTURE